FAQs

1. What products do you sell?
We offer a wide range of home decor items, including wall art, lighting, rugs, planters, decorative sculptures, and functional home accessories. Every product is carefully curated for style, quality, and affordability.

2. Do you ship internationally?
Yes! We currently ship to the United States and are expanding to other regions. Shipping times may vary depending on your location.

3. How long will it take to receive my order?
Orders are usually processed within 1–3 business days. Delivery typically takes 7–15 business days within the US, depending on your location and shipping method.

4. Can I return or exchange an item?
Yes. If you are not satisfied with your purchase, you can request a return or exchange within 14 days of receiving your order. Items must be unused and in original packaging.

5. How do I track my order?
Once your order is shipped, you’ll receive a tracking number via email. You can use it to monitor your package until it arrives.

6. Are your products safe for children and pets?
Most of our products are safe for all ages, but please read the product description for specific safety information, especially for small or decorative items.

7. Do you offer gift wrapping or personalized messages?
Yes! We offer gift-ready packaging and customizable notes on select items. Check the product page for options.

8. How can I contact TENBROSIS for support?
You can reach us anytime at sales@tenbrosis.com. Our team is happy to assist with questions, returns, or product inquiries.